FAQ's

Send us your message in contact us with your specification

Please Include Material, size, color, retail or wholesale, product description/photo reference

Your order will be processed after deposit payment, you will get confirmation form our sales and with a period of time between 14-30 days

You may cancel your order max 7 days after confirmation

300 for wholesale order/ negotiable

Handmade by our artisan

Mainly local natural materials

You may customize the design within discussion with our production team

Our product is available in, Sarinah Tamrin Jakarta & Our office

Available

Available

Yes mainly our product is safe to use

We will do a replacement or reparation

We are a Fair Trade member since 2017, our Fair Trade id is id955

We have been audited by Otto group and the assessment report on October 2020